Warranty Water Filter Services | Boiling Point Services

At Boiling Point Services, we provide comprehensive warranty services and repairs for water filter systems, ensuring they function efficiently and reliably. Our certified team handles all aspects of your Manufacturer warranty services, addressing any defects or issues covered under your warranty and we also offer preventative maintenance to ensure long service life & to help you reduce repair costs.

Our warranty repair services extend across South East Queensland, including Brisbane, Gold Coast, Sunshine Coast, and Toowoomba. We ensure that no matter where you are, you have access to our professional support.

See our Additional Warranty details under the “Terms and Conditions of trade” tab on our website.

Brand-Specific Warranty Services

Billi Water Filter System Warranty

Billi water filter systems are known for their advanced technology, energy efficiency, and sleek design, making them a top choice for both residential and commercial settings. Billi’s warranty conditions cover parts and labour for specified durations depending on the model.

Billi Warranty Coverage Details

Zip Water Filter System Warranty

Zip filters offer instant boiling, chilled, and sparkling water, known for their superior performance and innovative designs. Our team provides product warranty services and repairs for Zip water filter systems, ensuring your unit remains in top condition.

Zip Warranty Policy

Rheem Water Filter System Warranty

Rheem water filter systems are designed for reliability and high performance, providing clean and safe drinking water. To claim a warranty service or repair, contact our team with your product details and proof of purchase. We handle all repairs stipulated under your Rheem warranty.

Rheem Warranty Information

Water Filter Repair South East Queensland

Common Issues and Fixes: Common issues like low water pressure, leaks, and filter blockages are addressed under warranty repair services. We provide quick and effective solutions to keep your system running smoothly.

Fast Service – Our repairs services are available to address any urgent warranty-covered issues, ensuring you have access to clean water.

Repair vs. Replace: What to Consider: If your drinking water filter system frequently requires repairs, replacing it might be more cost-effective. Our team can help you decide the best option based on your warranty coverage.

Understanding Warranties and Support

What’s Covered Under Your Warranty? Typical warranty coverage includes parts and labour for defects in materials and workmanship. Detailed information is provided in your product manual and warranty documentation.

How to File a Warranty Claim Filing a claim is straightforward. Contact our support team with your product details and proof of purchase, and we will guide you through the process.

Warranty Terms and Conditions Understanding the terms and conditions of your warranty is essential. This includes the duration of coverage, specific components covered, and any exclusions.

Your Partner in Cleaner Drinking Water

You rely on your water filter system to keep your drinking water clean and contaminant-free. However, if your water filter system is defective or isn’t working correctly, it can put you, your family or your employees at risk. That is why it is essential to change your water filter regularly.

Water filter replacement is considered standard maintenance and is not covered under warranty. However, if we recently replaced your water filter and it is defective, we may be able to replace it at no charge to you.

At Boiling Point Services, we offer all the drinking water appliance services you need to keep your drinking water clean and can help you service any unit. If you suspect your new water filter is defective, call us today. We service water filters in Brisbane, Gold Coast, Sunshine Coast, Ipswich, and the surrounding areas.

Why Choose Boiling Point Services?

At Boiling Point Services, we can replace any filter on any unit. This includes both Billi and Zip water filters. Our team has years of experience and is factory-trained by all the manufacturers we work with. This ensures that your unit will be serviced by someone who knows what they are doing and can answer any questions.

Schedule Your Warranty Service Today

Your water filter system is an essential for keeping your drinking water clean. If it is time for your Billi or Zip warranty service, contact us today to schedule an appointment.

Schedule Service

Frequently Asked Questions

What does the warranty cover for my Zip or Billi water filter system?

The manufacturer warranty covers any defects in materials or workmanship of your water filter system. It ensures that any issues arising from manufacturing faults will be addressed. At Boiling Point Services, our factory-trained technicians can take care of warranty claims for all major water filter system brands.

What is the warranty period on water systems?

The warranty period for water filter systems can vary based on the manufacturer such as Zip and Billi and it can also differ depending on the type of product. To confirm the warranty period for your water filter please refer to the manufacturer’s website or give us a call on 07 3209 9922 and we can assist you.

How do I claim a warranty service for my water filter system?

You can contact our team to assist with warranty services. We are a trusted service provider located in South East Queensland that is authorised to provide warranty services and repairs for all major brands, including, Zip, Billi, Rheem and more.

Can I get my Zip or Billi filter replaced under warranty?

Filters are not covered under warranties as they are considered a consumable product and are void from the warranty. If you suspect your filter for your Zip or Billi water system has failed, we recommend contacting us for a warranty service and we will send one of our experienced technicians to come out and inspect your system.

What is the process for replacing a Zip or Billi water filter?

Replacing your Zip or Billi water filter is straightforward:

Schedule an Appointment: Contact us to arrange a suitable time for one of our technicians to visit your premises.
Technician Visit: Our certified technician will assess your system and replace the filter if necessary.
Testing: After replacement, we will test the system to ensure everything is working smoothly and efficiently.

How often should I change my Billi or Zip water filter cartridge?

We recommend changing your Billi or Zip water filter every 6 to 12 months, depending on your model and water usage. Regular replacement ensures your water quality remains high and your system operates efficiently.

Is it possible to replace the filter myself, or do I need a professional?

For the best results and to ensure your system remains under warranty, we recommend that our technicians replace your filter. This ensures that the filter is fitted correctly and allows us to check the overall health of your system.

Are replacement filters for Zip and Billi systems readily available?

Yes, we stock a comprehensive range of replacement filters for both Zip and Billi water filters. These can be easily purchased through our website or by contacting our customer service team.

What should I do if my water filter needs a filter replacement?

Filters generally need replacing every 6 to 12 months depending on water usage or if you are located in an area demanding higher filtration levels. If your system needs a new filter, you can purchase replacement filters and schedule a service via our website. We provide competitive pricing and expert service to keep your water tasting great.

For any further questions or to schedule a service contact our friendly customer support team. We’re here to ensure your water filtration system is always at its best!

Water Filter Warranty Repairs & Services